- Free delivery on all orders, Standard Tracked & Signed 1-2 days
- UK Guaranteed Next Day Delivery Parcel Force £10
- Last delivery for guarantee Christmas, all orders must be placed by 11 pm Friday 21st December, includes Monogramming.
- Free delivery on all orders over £100
- Standard International Tracked & Signed 5-10 days, £15
- Express International Delivery DHL 2-4 days £30
- Please note: International customers may be charged taxes and duties by the customs of your country
- Last delivery for guarantee Christmas, all orders must be placed by:
(Free Delivery on orders over £100 & Express International Delivery only)
USA: Tuesday 18th December 10 pm UK time.
EUROPE: Wednesday 19th December 10 pm UK time.
REST OF THE WORLD: Monday 17th December 10 pm UK time.
- Standard International Tracked & Signed 5-10 days last order for guaranteed Christmas delivery (Orders under £100):
USA: Thursday 13th December 10 pm UK time.
EUROPE: Sunday 16th December 10 pm UK time.
Free returns to selected countries when payment is made on Paypal, including Australia, Austria, Belgium, Brazil, Bulgaria, Canada, China, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Latvia, Lithuania, Malaysia, Netherlands, Norway, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, USA, UK. For more information follow this link: https://www.paypal.com/gr/webapps/mpp/refunded-returns
If you are in anyway unsatisfied with your purchase you can return your item for an exchange or a full refund within 14 days. Please email us at [email protected] for a return address or if you are seeking an exchange.
If you are returning or exchanging the goods please send them to Genevieve Sweeney Limited, 5D Church End Farm, Church End Lane, Little Hadham, Herts. SG11 2DY
Extended Christmas returns
During the Christmas period, any products purchased from the Thursday 15th November 2018 can be returned and exchanged up to and including Tuesday 8th January 2019.
We will make any refunds due to you as soon as possible. Your refund will be made within 14 days from the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us.
For more information about how to return a product to us please refer to our terms and conditions or contact us by email at [email protected]