- Free delivery on all orders, Standard Tracked & Signed 1-2 days
- UK Guaranteed Next Day Delivery DHL £10
Order placed by 2pm.
- Please note due to Post Office Opening times, standard tracked & signed orders will be dispatched via Royal Mail every Monday and Thursday.
- Please allow 1 day lead-time for Monogrammed Orders
- Free Standard International Tracked & Signed delivery on all orders over £100
- Standard International Tracked & Signed 5-10 days, £15
- Express International Delivery DHL 2-4 days £30
- Please note due to Post Office Opening times, Standard International orders will be dispatched via Royal Mail every Monday and Thursday.
- Please note: International customers may be charged taxes and duties by the customs of your country
Free returns to selected countries when payment is made on Paypal, including Australia, Austria, Belgium, Brazil, Bulgaria, Canada, China, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Latvia, Lithuania, Malaysia, Netherlands, Norway, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, USA, UK. For more information follow this link: https://www.paypal.com/gr/webapps/mpp/refunded-returns
If you are in any way unsatisfied with your purchase you can return your item for an exchange or a full refund within 14 days. Please email us at [email protected] for a return address or if you are seeking an exchange.
If you are returning or exchanging the goods please send them to Genevieve Sweeney Limited, 5D Church End Farm, Church End Lane, Little Hadham, Herts. SG11 2DY
We will make any refunds due to you as soon as possible. Your refund will be made within 14 days from the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us.
For more information about how to return a product to us please refer to our terms and conditions or contact us by email at [email protected]