UK

  • Free delivery on all orders, Standard Tracked & Signed 1-2 days
  • UK Guaranteed Next Day Delivery DHL £10
    Order placed by 2pm.
  • Last order date for Christmas Delivery on all orders:
    Friday 20th December 2 pm (Royal Mail Signed & Tracked 48 )
  • Last order date for Christmas Delivery with UK Guaranteed Next Day Delivery & orders over £100:
    Monday 23rd December 1 pm (Next Day Special Delivery)

 INTERNATIONAL

  • Free delivery on all orders over £100
  • Standard International Tracked & Signed 5-10 days, £15
  • Express International Delivery DHL 2-4 days £30
  • Please note: International customers may be charged taxes and duties by the customs of your country
  • Last order date for Christmas Delivery for Express delivery with DHL & Orders over £100:Europe: Friday 20th December 10am UK time
    USA: Thursday 19th December 10am UK time
    Rest of the World: Tuesday 17th December 10am UK time
  • Last order date for Christmas Delivery for Standard International Tracked & Signed:Europe: Monday 16th December 10am UK time
    USA: Friday 13th December 10am UK time

RETURNS

Free returns to selected countries when payment is made on Paypal, including Australia, Austria, Belgium, Brazil, Bulgaria, Canada, China, Croatia, Czech Republic, Denmark,  Estonia, Finland, France, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Latvia, Lithuania, Malaysia, Netherlands, Norway, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, USA, UK. For more information follow this link: https://www.paypal.com/gr/webapps/mpp/refunded-returns

If you are in any way unsatisfied with your purchase you can return your item for an exchange or a full refund within 14 days. Please email us at [email protected] for a return address or if you are seeking an exchange.

If you are returning or exchanging the goods please send them to Genevieve Sweeney Limited, 5D Church End Farm, Church End Lane, Little Hadham, Herts. SG11 2DY

 

We will make any refunds due to you as soon as possible. Your refund will be made within 14 days from the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us.

For more information about how to return a product to us please refer to our terms and conditions or contact us by email at [email protected]

EXTENDED CHRISTMAS RETURNS

We are extending our return and exchange policy for the Christmas period. Products purchased from the Thursday 14th November 2019 can be returned and exchanged up to and including Friday 10th January 2020.

Please email us at [email protected] for a return address or if you are seeking an exchange.

If you are returning or exchanging the goods please send them to Genevieve Sweeney Limited, 5D Church End Farm, Church End Lane, Little Hadham, Herts. SG11 2DY